Processing Time
- Order Processing: Orders are processed within 1–2 business days after payment confirmation.
- Business Days: Our business days are Monday to Friday, excluding public holidays.
Shipping Rates & Delivery
- Free Shipping: We offer free shipping on orders above AED 250.
- Delivery Timeframe: Orders are typically delivered within 3–5 business days within the UAE.
- Shipping Partners: We collaborate with reputable courier services to ensure timely and safe delivery.
International Shipping
Currently, we do not offer international shipping. We are working towards expanding our services globally in the near future.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Delivery Issues
- Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Delayed or Lost Orders: If your order is delayed or lost, please contact our customer service team at [email protected] for assistance.
Contact Us
For any shipping-related inquiries or assistance, please reach out to us:
- Email: [email protected]
- Phone: 00971507308575
- Contact Form: Contact Us